Terms of Service

Last updated: 13 May 2026

These Terms of Service ("Terms") govern your access to and use of the website anemonewellness.in (the "Website") and all products, content, and services provided by Anemone Wellness Private Limited ("Anemone Wellness," "we," "us," or "our").

By accessing or using the Website, you confirm that you are at least 18 years old (or have valid parental consent) and that you agree to be bound by these Terms. These Terms constitute a binding agreement between you and Anemone Wellness.

1. Acceptance of Terms

By browsing, registering, placing an order, or otherwise using the Website, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, please do not use the Website.

2. Eligibility

You must be at least 18 years of age and legally capable of entering into a contract under the laws of India to place orders or use our services. By using the Website, you represent and warrant that you meet these requirements.

3. Intellectual Property

All content on the Website — including text, images, logos, graphics, videos, product designs, and trademarks — is owned by or licensed to Anemone Wellness Private Limited. Unauthorised use, reproduction, modification, or distribution of any content is strictly prohibited and may result in legal action. You may view, download, and print content solely for personal, non-commercial use.

4. Permitted Use

You agree not to:

• Engage in unlawful activities or violate any applicable laws or regulations.
• Infringe on the intellectual property, privacy, or other rights of Anemone Wellness or any third party.
• Introduce viruses, malware, or any other harmful code that could disrupt or compromise the Website.
• Use automated systems (bots, scrapers, crawlers) to access or extract data from the Website without our written permission.
• Misuse promotional codes, discounts, or referral systems.

Anemone Wellness reserves the right to monitor your use of the Website and terminate access without notice if you breach these Terms.

5. Products, Pricing, and Availability

5.1 Product Information: We strive to provide accurate and up-to-date product descriptions, images, and ingredient information. Slight variations may occur due to manufacturing updates, packaging changes, or screen colour calibration on your device.

5.2 Pricing: All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Prices are subject to change without prior notice. We reserve the right to correct pricing errors, even after an order has been placed, in which case we will notify you and offer a refund or alternative.

5.3 Availability: Product availability is not guaranteed and may vary based on stock levels. We reserve the right to discontinue any product or limit purchase quantities without prior notice.

6. Orders and Payment

6.1 Placing Orders: By placing an order, you confirm that all information you provide is accurate, complete, and that you have the legal capacity to enter into the contract. An order is considered confirmed only after we have accepted it and processed payment.

6.2 Payment: We accept payments through approved gateways including UPI, debit/credit cards, net banking, wallets, and Cash on Delivery (where available). All transactions are processed through secure third-party providers, and we do not store full card details on our servers.

6.3 Order Cancellation: We reserve the right to cancel any order due to product unavailability, suspected fraud, pricing errors, or violation of these Terms. In such cases, any payment received will be refunded to the original source.

7. Shipping, Returns, and Refunds

Shipping, delivery, returns, and refunds are governed by our Shipping Policy and Refund Policy, which are incorporated into these Terms by reference and form part of the agreement between you and Anemone Wellness.

8. Health Disclaimer

The information, products, and services provided on the Website are intended to support general wellness and are not intended to diagnose, treat, cure, or prevent any disease, nor should they substitute professional medical advice, diagnosis, or treatment.

Based on the information you provide through our forms or questionnaires, we may suggest personalised product combinations, dietary guidance, and lifestyle recommendations. However, if you have any pre-existing medical conditions, recurring health concerns, are pregnant or lactating, or are taking prescribed medication, we strongly advise consulting your healthcare provider before using our products or implementing dietary and lifestyle changes.

In the event of any adverse reaction upon consuming our products, discontinue use immediately and seek medical attention. While we strive to ensure accuracy and currency of the information on the Website, we do not guarantee it reflects the most recent medical research. Always consult your healthcare provider for tailored medical advice. Do not ignore or delay seeking professional medical advice due to information found on this Website.

9. Limitation of Liability

To the maximum extent permitted by law, Anemone Wellness Private Limited, its directors, employees, and affiliates shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the Website or our products. Our total aggregate liability for any claim shall not exceed the amount you paid to us for the specific product giving rise to the claim.

10. Indemnity

You agree to indemnify and hold harmless Anemone Wellness Private Limited and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Website, or your violation of any law or third-party right.

11. Modifications to Terms

We may revise these Terms at any time by posting the updated version on the Website. The "Last updated" date will reflect the most recent change. Continued use of the Website after such changes constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.

12. Governing Law and Jurisdiction

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

Any disputes, claims, or proceedings arising out of or in connection with these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the competent courts at New Delhi, India.

13. Contact Us

For any questions, concerns, or notices regarding these Terms, please contact:

Anemone Wellness Private Limited 303, L.S.C., 3rd Floor, E-Block, DDA Market, Vikas Puri, New Delhi – 110018, India Email: anemonewellness@gmail.com Phone: +91 9311757103 / +91 9311756102 CIN: U47721DL2023PTC418528 GSTIN: 07AAZCA2176P1ZR